Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by **MasterVM**, you agree to be bound by these Terms of Service. These terms apply to all visitors, users, and others who access or use our infrastructure.

2. Provision of Services

MasterVM provides Virtual Private Servers (VPS) and cloud infrastructure. We reserve the right to modify, suspend, or discontinue any aspect of the service at any time. We guarantee a 99.9% uptime for our premium nodes, excluding scheduled maintenance.

3. Prohibited Activities

To maintain network integrity, the following activities are strictly prohibited on all MasterVM nodes:

• DDoS Attacks or network interference
• Mining of Cryptocurrencies (unless on dedicated plans)
• Hosting of illegal material or copyrighted content (DMCA)
• IP Spoofing, Port Scanning, or Phishing

Violation of these terms will result in immediate account termination without refund.

4. Billing and Refunds

All services are billed on a pre-paid basis. Payments are non-refundable unless a service failure occurs that is directly attributable to MasterVM's core hardware or network. Late payments exceeding 48 hours will result in automatic service suspension.

5. Data & Backups

While we use RAID protected storage, MasterVM is **not** responsible for customer data loss. Customers are responsible for maintaining their own external backups. We provide the "pipes and power," but the data within the VM is the user's sole responsibility.

6. Limitation of Liability

In no event shall MasterVM be liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our services. Our total liability is limited to the amount paid by the customer for the service in the preceding month.